ShippingInformation |
Details for Shipping Media to WOFTBO
- In
the case of a hard disk drive (hdd) failure discharge your electrostatic energy
(ie. touch a grounded computer case), remove the hard disk drive and wrap in an
antistatic bag.
- Ensure
hard disk drive is placed in a shipping box with sufficient bubble wrap or foam
for safe transport.
- HDD 's are fragile due to close limits of operating mechanisms to data surfaces, care
in handling and shipping can increase the odds of data recovery.
- Enclose completed recovery contract provided by WOFTBO
with details regarding ownership, hdd details, failure symptoms and essential
files.
- Contact WOFTBO
regarding shipping of hdd's damaged due to extreme environmental conditions such
as extreme heat, fire or flood. Further shipping information will be provided.
- For media other then hdd's please ensure a solid shipping
box is used with sufficient packing material.
- Please
call or email for further details re shipping media exposed to extreme environmental
conditions.
- WOFTBO
will readily provide support to a local computer service representative in preparing
and shipping media for data recovery.
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