WOFTBO DATA RECOVERY

Data Recovery Information

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Frequently Asked Questions

What is Data Recovery?

• When valuable computer data stored on a disk drive is corrupted or lost.

• WOFTBO can recover your computer data information, files, records and database information.
• Data can be corrupted by damage to the physical media:
• Data can be corrupted or lost by: physical damage*, computer viruses, hard drive malfunction, system malfunction, computer hacking or intrusion by an outside source, accidental deletion, and computer repair performed by an unqualified computer technician.

*Physical damage can be caused by water, fire, exposure to heat, physical breakage, magnetic fields and other possible physical causes of damage.

How long will it take?

A data recovery specialist will analyze your service request and address your issue or problem in an one on one consultation. However, our technicians require your media on our workbench to make an assessment. WOFTBO starts the evaluation within 24 hours of receipt. Our technicians will determine the extent of your data loss, ascertain the level of recovery necessary.

Each media unit time line varies depending on damage. Recovering data from hard disk drives may require replacement parts which could add a few days to the time frame. Procedures for recovering your computer data will be reviewed with you in detail and a price quote will be given to you.

All equipment runs 24/7. However, our technicians are only available to answer your calls M-TH 8-5, F 8-3. Email correspondence is available at woftbo@suddenlink.net. Weekend services are available at premium rates. We know in many cases time is of the essence.

What type of files can you recover?

ANY!

What computer operating systems can you work with?

WIN 95, 98, ME, 2000 Pro, NT4.0, XP, VISTA, Novell

What if I have a computer virus?

Please contact us about your virus infection so that your media can be isolated for data retrieval. Being informed about the type of virus that has infected your media assists us in the recovery process.

Most often data loss is due to mechanical failure, but can also be caused by human error, software flaws, computer crime, computer tampering, viruses and natural disasters.

How will I get my data back?

Customers receive their data on diskettes, CDs or another hard disk drive. A Data Recovery Specialist will discuss the the best media to return your information after recovery.

How can I protect my privacy if I dispose of my computer?

You can protect your private information when you are Buying, Selling, or Trading your computer. Don't let someone else see and steal your personal information on your hard drive? Protect your privacy! WOFTBO can provide hard disk drive cleaning to Department of Defense standards for single users or corporations.

Time T0 Dispose Of Outdated Hard Disk Drives? WOFTBO will provide certified documentation of physical destruction of drives and all data.